Hello. This is our privacy policy. It’s here so you understand our policies for collection, use, and disclosure of personal information that may be collected by 2getheraudio when you visit our website. Our lawyer wrote this so its a bit long winded, but please reach out to us with any questions you have. We care about privacy and want to make sure we’re respecting yours.

This Privacy Policy (“Privacy Policy”) applies to the website accessible at https://www.2getheraudio.com/ (“Website”), and all software, content, documentation and other resources made available via the Website, (collectively, the “Platform”). For the purposes of this Privacy Policy, the Platform, together with all related websites and associated web,  desktop and mobile applications will be referred to collectively, as the “Sites“. The Sites are all owned and operated by QUBIQ, LLC (“Qubiq”), a Delaware limited liability company doing business as 2getheraudio (“2getheraudio”, “we”, or “us”).

This Privacy Policy describes how 2getheraudio collects and uses personal information collected through the Website and the Site. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

This Privacy Policy sets out:

  • The information we collect about you
  • How we use the information we collect
  • Who we give your information to
  • Control of your information
  • Your access to your information and how long we keep it
  • How we protect your information
  • Where we store your information
  • Use of Cookies
  • Links to other websites
  • Public forums
  • Payment processing
  • Information about enforcement and dispute resolution
  • Changes to this Privacy Policy
  • Contact us

Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By engaging with the Website and the Platform you acknowledge you have read and understood this Privacy Policy. Data protection laws require companies to describe their role and responsibility when handling personal information.

The information we collect about you.

We value your trust. In order to honor that trust, 2getheraudio adheres to ethical standards in gathering, using, and safeguarding any information you provide.

Information you give to us:

This is information about you that you give us directly when you interact with us. You may give it to us by filling out a form on our Sites, corresponding with us by phone, e-mail, or at an in-person event. It includes information necessary to place an order for our products. It also includes information shared when you participate in a discussion board, share on social media via our Sites, enter a competition or promotion, submit a query, report feedback about or a problem within our Sites, or any of the other Interactive Services (defined in the Terms of Use). When you create an account for our Platform, we require you provide first name, last name, and email address. When you purchase a product, we will need payment and billing information, often including an address and credit card information.

Information we collect about you from your use of our Site:

We will automatically collect information from you each time you visit our Sites. We do this so you can best use our Sites and so we can improve our Sites. This includes technical information, information about your visit, and information about your activity on our Sites such as pages you viewed, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), methods to browse to and away from a page, and methods used to contact our sales and support teams. Technical information may also include the Internet protocol address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems, and device platform.

Information we receive from other sources:

This is information we receive about you from third parties that we work closely with to provide, promote, and improve our services. These third parties include business partners, vendors who assist in technical and payment services, advertising networks, analytics providers, and search information providers.

How we use the information we collect

Information you give to us:

2getheraudio uses the personal information you provide in a manner that is consistent with this Privacy Policy. We use your personal information to provide our services on our Sites, including services arising from any obligations set forth in a contract between you and us. These services may include providing access to our products, administration of your account, billing, and notifying you of changes to our service or your account. This data will also be used to allow you to participate in the interactive features of our Sites or to provide you with information you may have requested from us, including tips and tricks, access to webinars, or the like.

We also use your personal information together with other personally non-identifiable information to help us better understand our users, to personalize and improve your experience with our Sites, and to improve the content and functionality of our Sites. This may include providing information about our goods and services that we feel may interest you and enhance your interaction with our Sites. We will communicate with you about these goods and services via email, direct mail, telephone, or on our Sites. These communications may include newsletters, promotional emails, product updates, or market research requests. We will use your information for this purpose only if you have given your consent to receive marketing material from us at the point we collected your information, where required by law, or otherwise in our legitimate interests, provided these interests do not override your right to object to such communications.

Information we collect about you from your use of our Site:

We will use this information in our legitimate interests (where we have considered these are not overridden by your rights), to administer our Sites, and for internal operations, including troubleshooting, data analysis, testing, research, and statistical survey purposes. We will also use this information to keep our Sites safe and secure, for measuring the effectiveness of how we present content and how we market and advertise. We use non-personally identifiable information in our log files to analyze trends, to administer our Sites, to track users’ movements in and around our Sites, and to gather demographic information about our user base as a whole. We also utilize unstructured machine learning technologies to understand user behaviors and to provide user-specific recommendations and other personalization of our Sites experience.

Information we receive from other sources:

We will combine this information with information you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Who we give your information to.

We consider your personal information to be a vital part of our relationship with you and do not sell your personal information to third parties. There are, however, certain circumstances in which we may share your personal information with certain third parties, as follows:

Agents, Consultants and Related Third Parties: 

We sometimes hire other companies to perform certain business-related functions, such as sending email on our behalf, payment processing, or conducting market research. We may also share your email address with third parties, such as Facebook, LinkedIn, and Twitter in order to provide custom marketing materials for you on their platforms. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are not permitted to use any personal information that we share with them for any other purpose aside from providing services to us.

Business Transfers: 

As we develop our business, we might sell or buy businesses or assets. Your personal information may be transferred to a buyer or other successor in the event of a corporate sale, merger, reorganization, dissolution, or similar event in which personal information held by us about our Sites users is among the assets transferred.

Legal Requirements: 

In certain situations, 2getheraudio may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or similar legal process served on us or our Sites.

We will take reasonable steps to ensure that we only collect that personal information that is relevant for the purposes for which it is to be used. Furthermore, we will not process your personal information in a way that is incompatible with these purposes.

Control of your information

When you register, or otherwise give us personal information, we will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated in this Privacy Policy.

If you would like to discontinue receiving communications from us, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at support@2getheraudio.com. Please note that we may not include the opt-out information in e-mails that are transactional in nature and are not marketing communications (i.e., e-mails concerning your order, the website’s Terms of Use, etc.). You will not have the ability to opt-out of receiving transactional emails. If you have questions or concerns regarding a transactional e-mail, please contact us.

Your access to your information and how long we keep it

Upon request, 2getheraudio will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at support@2getheraudio.com.

Where applicable, we will provide you with the means to ensure that your personal information is correct and current. If you have registered to use the Platform, we will provide a way for you to access and change your profile on our Platform. We will also allow you to completely delete your profile along with all personal information associated with that profile, although this option may significantly degrade your experience with our Platform. You may request deletion by accessing your profile and clicking on the link available there. Alternatively, you may contact us at  support@2getheraudio.com. We will respond to your request within a reasonable timeframe. Requesting deletion of your account means your personal information is permanently deleted and cannot be retrieved.

We retain your information while your account is active or as needed to provide you services. Thereafter, we may retain certain personal information indefinitely as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain aggregate information for research purposes and to help us develop and improve our Sites and services.

How we protect your information

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our checkout page, your information is sent over an authenticated and encrypted connection using a combination of the Hypertext Transfer Protocol (HTTP) with the Secure Sockets Layer (“SSL”) and/or Transport Layer Security (“TLS”). HTTPS is used to provide encrypted communication with and secure identification of a Web server.

We store your personal information only on servers with limited access that are located in controlled facilities, and use a variety of technologies and procedures intended to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Nonetheless, no communication via the Internet can ever be 100% secure, and no security measures can ever be assured to be effective. Accordingly, you are advised to use caution and discretion when determining what personal information to disclose to us.

If you have any questions about security on our Site, contact us as follows:

Email: at support@2getheraudio.com

Where we store your information

The data that we collect from you is transferred to, and stored at, a destination in the United States.

Use of Cookies

The Sites uses cookies to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies allow us to create a unique device ID, enable you to be remembered when using that computer or device to interact with websites and online services, and can be used to manage a range of features and content, including storing searches and presenting personalized content.

The Sites uses cookies to distinguish you from other users of our Sites. This helps us to provide you with a good and personalized user experience when you interact with our Sites and also allows us to improve our Sites.

Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. We also give you information about how to disable cookies in the table below. However, you may not be able to take full advantage of our Sites if you do so.

A number of cookies we use last only while you are on our Sites and expire when you close your browser or exit our Sites. Others are used to remember you when you return to our Sites and will last for longer. We use these cookies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.

We use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us for our legitimate interests of improving the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us, subject to your choices and preferences, to personalize our content, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information subject to your choices and preferences to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We may also work with advertising networks that gather information about the content on our Site you visit and on information on other websites and services you visit. This may result in you seeing advertisements on our Site or our advertisements when you visit other websites and services of third parties. For more information about how to turn this feature off, see below or visit https://preferences-mgr.truste.com and learn more about opting out of targeted ads. There you will find links for resources specifically for citizens of the United States, Canada, and the European Union.

Disabling cookies

The effect of disabling cookies depends on which cookies you disable but, in general, our Sites may not operate properly if all cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our Sites. If you disable all cookies, you will be unable to complete a purchase on our Sites.

If you want to disable cookies on our Sites, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Please consult your browser’s documentation for how to do this.

Links to other websites

This Privacy Policy applies only to our Sites. The Sites may contain links to other web sites not operated or controlled by us. The policies and procedures described here do not apply to web sites or other services that 2getheraudio does not operate or control. These links from our Sites do not imply that we endorse or have reviewed those web sites or other services. We suggest contacting those services directly for information on their privacy policies.

Public forums

The Sites may, from time to time, make chat rooms, message boards, news groups, or other public forums available to its users, whether by way of our own services or by way of the services or features of a third party. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these areas and avoid posting any personal or sensitive information. If a separate login is required to use these areas, please be aware that you may need to also log out separately.

Payment processing

When you purchase a license, subscription or other product or service directly from 2getheraudio, payment details you provide in the designated checkout page on our Sites will be encrypted using a combination of the Hypertext Transfer Protocol (HTTP) with the Secure Sockets Layer (“SSL”) and/or Transport Layer Security (“TLS”). HTTPS is used to provide encrypted communication with and secure identification before they payment information is submitted to us over the internet. Payments made on our Sites are made through one of our payment gateway providers, including but not limited to PayPal (“Payment Processors”), which may be changed from time to time. You will be providing credit or debit card information directly to the Payment Processor which operates a secure server to process payment details, encrypting your credit/debit card information and authorizing payment. Information which you supply to the Payment Processor is not within our control and is subject to the Payment Processor’s own privacy policy and terms and conditions.

Information about enforcement and dispute resolution

We will conduct compliance audits of our relevant privacy practices to verify compliance with this Privacy Policy. Any 2getheraudio employee that we determine has acted in violation of this Privacy Policy will be subject to disciplinary action up to and including termination of employment.

Any questions or concerns regarding our use or disclosure of personal information should be addressed to Customer Support at support@2getheraudio.com. We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of personal information in accordance with the provisions of this Privacy Policy.

Changes to this Privacy Policy

As our Sites evolves, this Privacy Policy will need to evolve as well to cover new situations. To ensure that you are kept informed of changes, check this Privacy Policy periodically as we will update the date at the top of the document any time we make a change. If we make material changes to this Privacy Policy, we will post the revised policy on this page and will send a notice via email or our Sites to all registered users of the Platform. Your continued use of our Sites after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to abide by these or any future version of the Privacy Policy, you do not have permission to use or access (or continue to use or access) our Sites

Contact us

Questions or comments regarding this Privacy Policy should be submitted to 2getheraudio by e-mail as follows:

Email: at support@2getheraudio.com